It’s always easiest to give us a call on 01772 921111 so that we can answer your personal questions straight away.
We have also created a simple Frequently Asked Questions section below for you to browse through if you prefer. Just choose the ALL or relevant section.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][br][/vc_column][/vc_row][vc_row][vc_column][faq categories=”About Us,Cusomised Vehicles,HPi Check,Trade-In,Warranty”][toggle title=”What warranty is provided with the vehicle?” categories=”Warranty”]All vehicles are provided with either:
- The remainder of the manufacturers warranty
- If there are less than 3 months of the manufacturers warranty remaining, we will provide additional warranty to a maximum 3 months
[/toggle][toggle title=”Can I purchase additional warranty?” categories=”Warranty”]Yes you can!
We have a range of warranty choices available to suit your budget and recommended depended on the age / mileage of the vehicle.[/toggle][toggle title=”Where are repairs carried out?” categories=”Warranty”]This depends on the warranty type:
If a fault is detected, you will return the car to the nearest vehicle manufacturers showroom or service centre, where they will confirm your warranty claim status and complete necessary action.
We have our own on-site Service, Parts and Repairs centre with access to complete stock parts from all manufacturers of the cars we sell. With highly skilled and qualified mechanics, you can be assured we will look after your vehicle and repair to the highest standards.
If for any reason your vehicle requires further diagnostic or repair, we will contact the manufacturer or our qualified suppliers.[/toggle][toggle title=”How long have you been trading?” categories=”About Us”]We have been trading in quality used vehicles, repairs and customisation since 2007
This means you can be assured we know anything you want to know about used car sales to ensure you get a confident and honest service.[/toggle][toggle title=”What do you specialise in?” categories=”About Us”]The great news for our customers, is that we can provide you with a range of specialists services including:
- Quality Used Car Sales – click to view
- HPi checks
- Car and Van customisation – click to view
- Car Parts and Servicing – click to view
- Car Trade Ins
- Car and Van sourcing
If we can’t do it immediately, we will find a partner that can[/toggle][toggle title=”What is a HPi Check?” categories=”About Us,HPi Check”]All out vehicles are HPI checked by ourselves before we purchase them and add to our forecourt.
A HPI check is a specific service provided by several HPI Check companies that draws on information from the police, DVLA and leading industry bodies.
The HPI check can feature a range of information, to show you things about a vehicle that you as a buyer woludn’t know from just looking at a vehicle, or that a promiscuous seller would want you to know. .[/toggle][toggle title=”Are our vehicles HPI Checked?” categories=”About Us,HPi Check”]Yes, all out vehicles are HPI checked by ourselves before we purchase them and add to our forecourt.
In the same way that you wouldn’t want to be sold a potentially unsafe, illegal or financially burdened vehicle, neither do we. That’s why we HPI check all our vehicles before they are put for sale on our forecourts.[/toggle][toggle title=”What does HPI check look for?” categories=”HPi Check”]Here are just a few examples of what a HPI checkcanidentify, as detailed by the RAC
Nearly 25% of vehicles that undergo an HPI check have outstanding finance. So you wouldn’t be the legal owner of the vehicle (the finance company would be), but you could still be liable for the debt. The finance company would also have the right to repossess the car, leaving you out of pocket and without a car.
Every day, nearly 30 cars are identified as stolen and added to the Police National Computer. If your vehicle is one of them, the police have every right to seize it.
4% of vehicles that undergo an HPI check have been written off as a result of damage or theft. These vehicles may have been repaired, but you need to see proof that they were repaired reliably and are now safe to drive.
Stolen V5 document check
If the V5 document accompanying a vehicle is part of a stolen batch, you can’t trust the legitimacy of the vehicle.
A car check will confirm with the DVLA the make, model, door plan, vehicle’s current colour & prior colour, transmission and engine size, as well as how many times it has changed hands. You need to ensure that the latter in particular matches the seller’s story.
20% of cars that have had a vehicle check have had at least one plate change. Usually there is nothing to worry about, but a change of plates can be used to hide a car’s past, so it’s worth asking questions about it.
Number plate and VIN/chassis numbers
A car check will tell you whether the VRM and VIN correspond to DVLA records. If they don’t, there could be a number of problems with the vehicle.
What doesn’t show up on an HPI check?
There are some things that an HPI check doesn’t disclose. These include information on current or previous owners, but this wouldn’t reveal much about a vehicle’s safety and legitimacy anyway. The checks also won’t tell you about every accident a vehicle has been in or its service history, so these will be points to bring up when you view the car.
You can read more about HPI Checks on the RAC website at http://www.rac.co.uk/buying-a-car/rac-car-data-check/what-is-a-hpi-check[/toggle][toggle title=”Can I get my own HPI Check?” categories=”HPi Check”]
Yes, you can get your own HPi check on any vehicle from a range of providers.
Each provider will charge you a different rate, so you need to choose carefully to decided what information you require, within your HPI check budget.
Here is a link to the RAC website that details more about HPI Checks http://www.rac.co.uk/buying-a-car/rac-car-data-check/what-is-a-hpi-check[/toggle][toggle title=”Will you show me your HPi Check documentation?” categories=”HPi Check”]
Yes that’s not a problem. Please just ask at the time of viewing a vehicle[/toggle][toggle title=”Will you trade in my vehicle?” categories=”About Us,Trade-In”]We will certainly have a look at your vehicle and if we feel we can give you a good price for it, we can agree to trade it in.
If for any reason we cannot trade in your vehicle, we will happily introduce you to our sister company Yorkshire Vehicle Buyer, that will buy ANY vehicle, in ANY condition.[/toggle][toggle title=”Will you trade in a customised vehicle?” categories=”About Us,Cusomised Vehicles,Trade-In,”]Yes we can purchase a customised vehicle, but as with all Trade-Ins, would would need to inspect the vehicle first in order to make a final decision.[/toggle][toggle title=”Are all your vehicles customised?” categories=”About Us,Cusomised Vehicles”]
No, all our vehicles, unless clearly stated in the online advert are as per the manufacturers production.
We do however have a Vehicle Customisation department that you can read more about here [add link when available]. This is available for your to customise either your exisiting vehicle or your new vehicle purchased from Ruthless Designs.[/toggle][/faq][/vc_column][/vc_row]